Intercultural Communication

3,213 questions on Intercultural Communication, part of Media & Communication. Below are 12 of them in full, each answered in plain language.

Questions & explanations

1. Compare how a negotiator from a culture that values hierarchy and one from a culture that values equality might prepare differently for a meeting.

A negotiator from a hierarchical culture (like South Korea or Mexico) will prepare by identifying the top decision-maker and tailoring the pitch to that person. They may bring gifts or show deference to seniority. They expect to meet with people of similar rank. In contrast, a negotiator from an egalitarian culture (like Sweden or Australia) will prepare to engage with all team members equally. They may not worry about rank and will expect open discussion. They might prepare a presentation that appeals to the whole group. To avoid conflict, each side should learn the other's expectations and adjust. For example, the egalitarian negotiator can show respect to the senior person, while the hierarchical negotiator can include junior members in discussions.

2. Compare how first-generation and second-generation diaspora members might experience 'present' time differently.

First-generation diaspora members often experience the present as a time of adjustment. They might focus on building a new life, learning a new language, and finding work. Their present is busy with practical needs. They might also feel torn between the homeland and the new country. Second-generation members, however, grow up in the new country. Their present is more about fitting in with local friends and culture. They might not feel the same pressure to adapt. For example, a first-generation parent might worry about keeping traditions, while their child might just want to hang out with friends. So, the present for the first generation is about survival and connection, while for the second generation it is about belonging and identity.

3. Compare how memory is transmitted in the first generation versus the second generation.

In the first generation, memory is transmitted directly through personal stories and experiences. Parents tell children about their own lives in the homeland. They might show photos or teach songs. This is a rich, detailed memory. In the second generation, memory is often indirect. They hear stories from parents but did not live those events themselves. They might also learn from community events or books. For example, a second-generation person might know about a festival from watching videos, not from being there. So, first-generation memory is firsthand and emotional, while second-generation memory is secondhand and sometimes more abstract. Both are important, but the second generation might add their own interpretations.

4. What are some ways diaspora communities heal from trauma?

Diaspora communities heal from trauma through various ways. One way is talking about the experience in safe groups, like support circles. Sharing stories helps people feel less alone. Another way is through cultural practices, like music, dance, or religious rituals. These can express feelings that are hard to put into words. For example, some communities hold memorial events to remember those lost. Art and writing also help process trauma. Professional help, like counseling, is important too. Building strong community networks gives people a sense of belonging. Finally, educating the next generation about the trauma in a careful way can prevent it from being hidden. Healing takes time, but these strategies can reduce pain.

5. How does postcolonial theory help us understand the global popularity of Bollywood or Nollywood movies?

Postcolonial theory helps us see that the success of Bollywood (India's film industry) and Nollywood (Nigeria's film industry) is a form of cultural power from former colonies. These industries create stories that reflect local values, languages, and issues, without needing approval from Western media. They show that people in former colonies can produce popular entertainment that their own audiences love and that even reaches global viewers. This challenges the old idea that only Western media is good or modern. It also means that cultural exchange is not one-way from West to the rest, but can go in many directions. So postcolonial theory celebrates this as a step toward more equal cultural relationships.

6. Compare trauma from exile versus trauma from violence in a diaspora context.

Exile trauma comes from being forced to leave one's country, often for political reasons. People in exile might feel a deep longing to return and a sense of injustice. They might also struggle with identity, feeling neither fully here nor there. Violence trauma, on the other hand, comes from direct harm like war, torture, or attacks. This trauma can cause more immediate fear and physical pain. For example, a person who survived a bombing might have nightmares. Both types can lead to depression or anxiety. However, exile trauma often focuses on loss of home and belonging, while violence trauma focuses on physical and psychological harm. Both can be passed down, but they need different kinds of healing.

7. Give an example of a diaspora community that has worked on healing from trauma.

The Cambodian diaspora in the US has worked on healing from the Khmer Rouge genocide. Many survivors suffered trauma from losing family and experiencing forced labor. Community groups started programs to share stories and teach younger generations about their history. They also created Buddhist temples as safe spaces for meditation and ceremonies. Some organizations offer mental health services in the Khmer language. For example, the Cambodian Family in California runs support groups and cultural events. These efforts help people talk about their pain and find strength. Healing is slow, but the community supports each other. This shows how a diaspora can turn trauma into a shared journey of recovery.

8. What are the nine cultural dimensions in the GLOBE study?

The GLOBE study identified nine dimensions: Performance Orientation, Assertiveness, Future Orientation, Humane Orientation, Institutional Collectivism, In-Group Collectivism, Gender Egalitarianism, Power Distance, and Uncertainty Avoidance. Performance Orientation is how much a society encourages improvement. Assertiveness is the degree of dominance in relationships. Future Orientation is planning for the future. Humane Orientation is being fair and kind. Institutional Collectivism is group rewards. In-Group Collectivism is loyalty to family. Gender Egalitarianism is equality between genders. Power Distance is acceptance of hierarchy. Uncertainty Avoidance is reliance on rules to handle uncertainty.

9. What is the intercultural conflict style inventory (Hammer)?

The intercultural conflict style inventory, created by Mitchell Hammer, is a tool that helps people understand how they handle disagreements with people from other cultures. It identifies different styles like direct or indirect communication, and emotional or restrained expression. The inventory is based on two main dimensions: how directly you talk about the problem and how much emotion you show. Knowing your style can help you adjust your approach when conflicts arise across cultures. For example, a direct person might learn to be more indirect when working with a culture that values harmony. This tool is used in training to improve cross-cultural communication and reduce misunderstandings.

10. What is diaspora resilience?

Diaspora resilience is the ability of a diaspora community to cope with challenges and keep going. It means finding strength in the face of difficulties like discrimination, loss, or displacement. Resilience comes from many sources, like family support, cultural traditions, and community networks. For example, a diaspora group might start businesses together to overcome economic hardship. They might also keep their language and festivals alive to feel proud. Resilience is not about ignoring pain; it is about using resources to adapt and grow. It helps people not just survive but also thrive in a new place. So, resilience is a key quality that helps diaspora communities stay strong over time.

11. Compare individual resilience and community resilience in a diaspora.

Individual resilience is about a person's own ability to cope, like staying positive or learning new skills. Community resilience is about the whole group working together. For example, an individual might learn the local language to get a job. But a community might create a job network to help everyone find work. Individual resilience can be limited if a person is alone. Community resilience provides a safety net, like shared childcare or emergency funds. Both are important. A strong community can support individuals, and resilient individuals can contribute to the community. In diaspora, community resilience is especially valuable because it helps preserve culture and provide mutual aid.

12. Give an example of how different beliefs about pain expression can cause conflict between a nurse and a patient.

In some cultures, like in many Northern European countries, people are taught to be stoic and not show pain openly. In other cultures, like in some Mediterranean or Middle Eastern cultures, it is normal to express pain loudly and seek comfort. A nurse who expects quiet patients may think a loud patient is exaggerating or being difficult. The patient, on the other hand, may feel the nurse is uncaring because they do not respond to their cries. This can lead to the patient not getting enough pain relief. To resolve this, nurses can ask patients how they usually show pain and what help they need. They can also explain that all pain expressions are valid and adjust their response accordingly.

More Media & Communication topics

This page shows 12 of 3,213 questions on this topic. The full set, with progress tracking and five agent perspectives per question, is in the JupiteX app — browse the exam catalogue or browse the Learn library.