Written plainly, because a subscription you do not understand is a subscription you will resent.
There is a free tier. Explore Pro unlocks the full knowledge library. Exam Pro is sold per exam, for one of UPSC, NEET, JEE, GRE, GMAT or USMLE Step 1, and includes Explore Pro. Each comes monthly or yearly. Current web prices are on the Pricing page; in the apps, the price is set by the App Store or Google Play in your currency and can differ. A wider All-Access plan is in preparation and is not for sale.
Thirty days free on Explore Pro, three days free on any Exam Pro plan. On the web no charge is taken during the trial, and buying during a trial starts the paid period after the trial, not on top of it. In the apps, a trial started through the App Store or Google Play becomes a paid subscription when it ends unless you cancel in your store account at least 24 hours before.
On the web, each purchase is one prepaid month or year, and there is no automatic charge when it ends. You choose whether to buy again. Subscriptions bought in the iOS or Android app renew automatically until you cancel: through Apple or Google Play, or, in the Android app in India, through JupiteX billing if you choose it when Google asks how you want to pay. The price you confirm is the price you pay.
Cancel at any time on the platform you subscribed through: your Billing page on jupitex.ai for the web; Settings › Membership in the app, or jupitex.ai/account/app-billing, for JupiteX billing; or your App Store or Google Play subscriptions. You keep access until the period you have already paid for ends. Cancelling stops future renewal; it does not shorten or refund the current period. Deleting your account does not cancel an App Store or Google Play subscription.
If you subscribed through the iOS or Android app, billing is handled by Apple or Google and managed in your store account, unless you chose JupiteX billing in the Android app: then JupiteX Private Limited is the seller, Cashfree Payments processes the payment, and the plan is managed in the app or at jupitex.ai/account/app-billing. If you subscribed on the web, billing is handled by our payment provider and managed in your JupiteX account at /billing.
Prices differ by country. The price you will be charged is always shown in your own currency before you confirm anything. No conversion is applied afterwards.
Web purchases are not refunded, except for a duplicate charge, access that was never delivered, or where the law requires a refund. JupiteX billing purchases in the Android app follow the same rules, and a full refund or a chargeback ends the plan it paid for. Purchases made through the App Store or Google Play are refunded by Apple or Google under their policies. The full terms and links are in the Refund and cancellation policy at jupitex.ai/refunds. For a billing problem, write to [email protected].
No advertisements. No selling of attention. No content held back to force an upgrade you did not plan for. No price change that reaches you without notice first.
Read the Refund and cancellation policy, see current plans, or manage billing at /billing. Still stuck? Write to [email protected].